ABSTRACT

This study was conducted to determine the impact of Training types on employees’ job satisfaction of First Bank Nig. Plc in Asaba metropolis of Delta State. The sources or data that constituted this research work were primary and secondary data. A structured likert scale questionnaire was the instrument adopted to generate respondents’ views. The stratified sampling technique was also adopted in order to adequately generate information from respondents. The findings revealed that training types such as vestibule, on the job training, role modeling and other training methods are currently the strategic option service firms pursue so as to develop their organizational asset (human resource), it was concluded that training programs have a direct relationship with employees’ job satisfaction in that their individual potentials are equipped and developed through training, it was therefore recommended that for First Bank Nig. Plc to maintain her competitive position in her designated industry, she has to consistently invest in her human resource (employees) in order to develop the internal resource capability when compared to that of rivals thus enhancing job satisfaction.

TABLE OF CONTENTS

TITLE PAGE                                                                                    i

DECLARATION                                                                                    ii

CERTIFICATION                                                                                  iii

DEDICATION                                                                                       iv

ACKNOWLEDGEMENTS                                                                       v

ABSTRACT                                                                                         vi

TABLE OF CONTENTS                                                                     vii

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND TO THE STUDY                                     1

1.2    STATEMENT OF THE PROBLEM                                                 6

1.3    OBJECTIVES OF THE STUDY                                                    6

1.4    RESEARCH QUESTIONS                                                            7

1.5    RESEARCH HYPOTHESIS                                                          7

1.6    SCOPE OF THE STUDY                                                               8

1.7    SIGNIFICANT OF THE STUDY                                                    9

1.8    LIMITATION OF THE STUDY                                                       9

1.9    DEFINITION OF MAJOR TERM                                                   10

1.10  ORGANIZATION OF THE STUDY                                               13

1.11  SUMMARY                                                                                14

REFERENCES                                                                                  16

CHAPTER TWO

LITERATURE REVIEW

2.1    INTRODUCTION                                                                     17

2.2    TYPES OF TRAINING|                                                            20

2.3    JOB SATISFACTION                                                              25

2.4    RELATIONSHIP BETWEEN TRAINING TYPES AND

EMPLOYEE JOB SATISFACTION                                                   27

2.5    TRAINING POLICY                                                                35

2.6    PROCEDURE / PROCESS OF TRAINING                              36

2.7    METHODS OF TRAINING TYPES                                           45

2.8    THE LEARNING PROCESS                                                    47

REFRENCES                                                                                  59

 CHAPTER THREE

        RESEARCH METHODOLOGY                                   62

        INTRODUCTION                                                          63

        RESEARCH DESIGN                                                    63

        CHARACTERISTICS OF SAMPLE SIZE                         64

        POPULATION AND SAMPLE SIZE                                 65

        SAMPLE TECHNIQUES                                                  66

        METHOD AND DATA COLLECTION                             68

        TECHNIQUES FOR DATA ANALYSIS                            69

        VALIDITY AND RELIABILITY OF INSTRUMENT             69

        SUMMARY                                                                   70

        REFERENCES                                                             71

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1    INTRODUCTION                                                                       72

4.1    ANALYSIS OF RESPONDENTS PROFILE                                73

4.2    ANALYSIS OF OTHER RESEARCH DATA                                76

4.3    HYPOTHESES TESTING                                                          83

4.4  SUMMARY                                                                                  87

CHAPTER FIVE

DISCUSSION OF FINDINGS, CONCLUSION AND    RECOMMENDATIONS

5.1   INTRODUCTION                                                                        88

5.2    DISCUSSION OF FINDINGS                                                       88

5.3    CONCLUSION                                                                        91

5.4    RECOMMENDATIONS                                                          92

5.5    LIMITATION AND SUGGESTION FOR FURTHER STUDIES 93

BIBLIOGRAPHY                                                                             95

APPENDIX                                                                                      99