ABSTRACT This project titled “Evaluation of Customer Services in Banking Industry” (A case study of First bank of Nigeria plc). It is aimed at evaluating the level of customer services in the banking industry. It…
Read MoreABSTRACT This research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of…
Read MoreABSTRACT This research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of…
Read MoreABSTRACT This extended Essay provide an assessment of the effect of motivation incentive on bank employee, banking industry with united banks for African(UBA) Kaduna Branch along Yakubu Gowon way Kaduna in focus. An in-depth…
Read MoreABSTRACT The barking industry has witnessed landmark improvements in series delivery and the practice of banking due to globalization of banking operation. Globalization is referred to as the inter-play, cooperation and integration of various…
Read MoreABSTRACT The study examines the impact of bank consolidation on operational efficiency in First Bank Nigeria Plc Kaduna. Out of 125 staff, 100 were selected for the survey. Questionnaires constitute the main instrument for data…
Read MoreABSTRACT The major energizer of economic and development in Nigeria since independence is the financial industry. The government has been formulating various monetary and fiscal policies commercial banks under the strict supervision of the Central…
Read MoreCHAPTER ONE 1.1 INTRODUCTION: BACKGROUND TO THE STUDY Information technology has already become the nervous system of banks the world wide. Banks all over the world realized that only those that overhaul the whole of…
Read MoreABSTRACT This study focuses on the contribution of Untied Bank for Africa to the Development of Small Scale Enterprises. It aims at evaluating the contribution of United Banks in financing small scale businesses, identifying challenges…
Read MoreCHAPTER ONE INTRODUCTION OF THE STUDY 1.1 BACKGROUND Micro finance Bank (describe here as small scale financial services to claim that they are economically active various urban and rural areas) has been proven to be…
Read More
Recent Comments