MANPOWER DEVELOPMENT AND UTILIZATION IN NIGERIAN BANKS A STUDY OF FEDERAL MORTGAGE BANK OF NIGERIA (FMBN), 2004-2014

ABSTRACT

Globally, there has been a growing recognition of the indispensable role of human capital formation in the attainment of organizational and societal goals. Manpower development and utilization in the Nigerian banking sector is not only a challenge which has been facing the industry but has also contributed substantially in the bank failures in the past. In the same vein, it is an established fact that human resource is an indispensable aspect of public administration and governance. Training and development of banks employees has been abandoned in pursuit of profit objective that somersaults as a result of quality of employees in the banks. This problem of human resources is compounded by the fact that while there is a lot of unemployment, there are many vacancies that remain unfilled because the available manpower do not match the requirements of the job. Hence, the need for empirical study to examine manpower development and utilization in the Federal Mortgage Bank of Nigeria (FMBN) has become imperative. Hence, the study investigated Manpower Development and Utilization in Nigerian Banks using Federal Mortgage Bank of Nigeria (FMBN). A survey research design was adopted and data was collected through both primary and secondary sources. The population of this study is made up of 785 staff of the Federal Mortgage Bank of Nigeria who is working in the 39 branches of the bank in Nigeria in various departments. A Purposeful sampling technique was used to select the bank in the study. The size of a sample was determined by a multiplicity of factors which include amongst others, the amount pof dispersion of the elements of the population. Questionnaires were properly structured and face validity achieved by the researchers and employers for the instruments used for data collection to ensure they were valid. Test-retest method of reliability was applied and a reliability index of 0.73 was obtained indicating a high degree of consistency. A sample of 236 was obtained from the population of 785 employees. Simple frequency and chi-square were used in the data analysis with the aid of SPSS 17.0. The results of both the descriptive and inferential statistics indicate that objectives were met. Hypotheses were tested using the Friedman chi-square test. The study found that the manpower development and utilization programmes of the FMBN meets its expectation of productivity just as it was established in the result that the training need of FMBN is conditioned by the training of personnel in the Bank. The study concludes that human capital development is a must for every organization. The study therefore recommends that organization in order to improve their performance; capabilities, skills and knowledge as well as culture of work ethics, attitude and behaviour that enhance efficiency and effectiveness in production should be given proper attention.