✕

THE IMPACT OF MARKETING STRATEGY IN NIGERIAN BANKING INDUSTRY (A CASE STUDY OF FIRST BANK NIGERIA PLC)

ABSTRACT The Nigeria banking sector has undergone tremendous competition since the introduction of the Structural Adjustment Programme (SAP) on 1st of July, 1986, which has led to stiff competition in the industry. Marketing strategies is…

Read More

THE IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON CUSTOMERS SERVICE DELIVERY (CASE STUDY OF UBA PLC)

CHAPTER ONE INTRODUCTION 1.1    Background of the study Information technology is a body of tools with the convergence of communication and computer. It is also series of machine, which can execute sequence of instructions. The…

Read More

THE IMPACT OF ELECTRONIC BANKING IN NIGERIA BANKING SYSTEM (CRITICAL APPRAISAL OF UNITY BANK PLC)

ABSTRACT Electronic  banking     system       has   become     an     important   practice          among commercial banks in Nigeria. The introduction of this electronic banking has improve banking efficiency in rendering services to customer, It was in line with this…

Read More

The impact of Bank Consolidation on Operational Efficiency in First Bank Nig. Plc

CHAPTER ONE INTRODUCTION   Background of the Study The consolidation of banks has been the major policy instrument being adopted in correcting deficiencies in the financial sector. The economic rationale for domestic consolidation is indisputable.…

Read More

THE IMPACT OF AUTOMATED TELLER MACHINE (ATM) ON CUSTOMER SATISFACTION IN ACCESS BANK NIGERIA PLC, KADUNA

CHAPTER ONE INTRODUCTION 1.1    Background of the Study Automated Teller Machines (ATM) are devices used by bank customers to process account transactions. Typically, a user inserts into the ATM a special plastic card that is…

Read More

THE IMPACT EFFECTIVE CREDIT DOCUMENTATION IN COMMERCIAL BANK (A CASE STUDY OF FIRST BANK PLC KADUNA)ABSTRACT The Impact of effective credit Documentation in commercial banks. The level and Magnitude of credit Mis-management has continued to increase in the financial system at an alarming rate, and very soon, the banks capacity to perform it’s traditional function of financial intermediation will be impaired and obviously, the real section of the economy will be adversely affected. It is in view of this fact that the need for this research exercise arose, taking a through look into the scene of “portfolio management problems in commercial Banks” with first bank Plc Kaduna branch as case stitches. The research exercise states from chapter one with the statement of general problems, objectives, significant, scope limitation and delimitations, definition of terms, historical background of first bank and it’s organizational structure. Chapter two being the literature review dealt with issues like functions/debt management concept, etc. the central banks production guide lines for license banks also outline. chapter three (research methodology) discussed research methods with particular emphasis on the method employed for this research exercise these methods employed were also justified. Chapter four data presentation and methodology presents some adverse effect of credit mis-management, also the analysis of response gotten from the respondents sampled out for the purpose of this research exercise. Lastly, chapter five shows the whole event in summary form then concluded by mentioning the various recommendations on how to improve on credit management in commercial banks ABSTRACT The Impact of effective credit Documentation in commercial banks. The level and Magnitude of credit Mis-management has continued to increase in the financial system at an alarming rate, and very soon, the banks capacity to perform it’s traditional function of financial intermediation will be impaired and obviously, the real section of the economy will be adversely affected. It is in view of this fact that the need for this research exercise arose, taking a through look into the scene of “portfolio management problems in commercial Banks” with first bank Plc Kaduna branch as case stitches. The research exercise states from chapter one with the statement of general problems, objectives, significant, scope limitation and delimitations, definition of terms, historical background of first bank and it’s organizational structure. Chapter two being the literature review dealt with issues like functions/debt management concept, etc. the central banks production guide lines for license banks also outline. chapter three (research methodology) discussed research methods with particular emphasis on the method employed for this research exercise these methods employed were also justified. Chapter four data presentation and methodology presents some adverse effect of credit mis-management, also the analysis of response gotten from the respondents sampled out for the purpose of this research exercise. Lastly, chapter five shows the whole event in summary form then concluded by mentioning the various recommendations on how to improve on credit management in commercial banks

ABSTRACT The Impact of effective credit Documentation in commercial banks. The level and Magnitude of credit Mis-management has continued to increase in the financial system at an alarming rate, and very soon, the banks capacity…

Read More

THE EVALUATION OF CUSTOMER SERVICES IN BANKING INDUSTRY (A CASE STUDY OF FIRST BANK NIGERIA PLC)

ABSTRACT This project titled “Evaluation of Customer Services in Banking Industry” (A case study of First bank of Nigeria plc). It is aimed at evaluating the level of customer services in the banking industry. It…

Read More

THE EFFECT OF QUALITY SERVICE DELIVERY ON CUSTOMERS PATRONAGE IN FIRST BANK PLC, KADUNA

ABSTRACT This research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of…

Read More

THE EFFECT OF QUALITY SERVICE DELIVERY ON CUSTOMERS PATRONAGE IN FIRST BANK PLC, KADUNA

ABSTRACT This research work revealed the effect of quality service delivery on customers’ patronage in First Bank Plc, Kaduna. The bank has failed to take note of the importance of customers satisfaction and cost of…

Read More

THE EFFECT OF MOTIVATION INCENTIVE ON BANK EMPLOYEE (A case study of UBA, Yakubu Gowon Way, Kaduna Branch)

ABSTRACT   This extended Essay provide an assessment of the effect of motivation incentive on bank employee, banking industry with united banks for African(UBA) Kaduna Branch along Yakubu Gowon way Kaduna in focus. An in-depth…

Read More