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Table of Contents

Chapter 1: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Significance of the Study
1.6 Limitations of the Study
1.7 Scope of the Study

Chapter 2: Literature Review
2.1 Evolution of Fintech in the Banking Industry
2.2 Impact of Fintech on Traditional Banking Services
2.3 Customer Perception of Fintech in Banking
2.4 Adoption of Fintech by Customers
2.5 Comparative Analysis of Customer Perception and Adoption

Chapter 3: Research Methodology
3.1 Research Design
3.2 Data Collection Methods
3.3 Sampling Techniques
3.4 Data Analysis Techniques

Chapter 4: Discussion of Findings
4.1 Analysis of Customer Perception of Fintech in Banking
4.2 Analysis of Customer Adoption of Fintech in Banking
4.3 Comparative Analysis of Customer Perception and Adoption

Chapter 5: Conclusion and Summary
5.1 Summary of Findings
5.2 Implications of the Study
5.3 Recommendations for Future Research
5.4 Conclusion

Project Summary:

The impact of Fintech on traditional banking services has been a topic of great interest in recent years, as technological advancements continue to revolutionize the financial services industry. This study aims to explore the comparative analysis of customer perception and adoption of Fintech in the digital era, focusing on the evolving relationship between traditional banks and Fintech companies.

The literature review provides a comprehensive overview of the evolution of Fintech in the banking industry, highlighting its impact on traditional banking services and customer behavior. The research methodology section outlines the design and methods used to collect and analyze data, including surveys and interviews with customers of both traditional banks and Fintech companies.

The discussion of findings section presents the analysis of customer perception and adoption of Fintech in banking, revealing insights into the factors influencing customer behavior and the strategies used by banks and Fintech companies to attract and retain customers. The study concludes with recommendations for future research and a summary of key findings, emphasizing the need for traditional banks to adapt to the changing landscape of the financial services industry in the digital era.

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